Latest Artworks [View More]
Our Latest Artists
There are several things you may wish to ask the artist before you commit to buy an artwork. If you find a piece of art on our website that you are interested in, use the ‘Contact the artist’ form on the artwork showcase page or the artist’s profile page, to get in touch with the artist.
Much of the information you need will be on the artwork listing but if the artist has not filled in all the information (such as their payment terms and delivery terms) you may wish to ask them to clarify this.
Many of the artists on Acquire Art are happy to accept visitors, and it will usually state on the artwork listing whether the artwork can be collected in person. The artwork is not always kept with the artist. It may be in a gallery or currently on display in an exhibition perhaps, but the artist will be able to let you know where to go in order to view and purchase it.
You should first ask if the artist is happy to arrange for you to view the artwork.
You will need to know an address so you can decide if you are still able to collect it.
You will need to know how the artist wishes for you to pay for the artwork should you still wish to buy it after seeing it.
If you are purchasing a painting, you should check if the artwork will be framed or unframed so you can be sure what the price of the painting actually includes before you make the effort to go and see it. The artwork listing will usually state this, and in most cases the price reflects the artwork unframed. Framing can be very expensive but some artists do offer this as a service, and likely at a more affordable rate, so if you would like the artwork to be framed when you buy it, it is certainly worth asking if the artist already has a suitable frame for it, or if they are able to get it framed for you. Ask how much extra this will cost.
For very large pieces of artwork, especially 3D items, you may need to know the size and weight so you can ensure you have sufficient transport for it. These details are usually given on the artwork listing but if not you will need to ask the artist.
Please read our Buying Art Safely guide for more tips on collecting and paying for artwork.
If you have any difficulties with any of our artists, suspect fraudulent behaviour, or feel the artwork was not as it was described, please let us know so that we can make further enquiries ourselves. Please remember that Acquire Art is not responsible for the artists on the website or any transactions that take place between you and the artist, but we can remove any artist we feel is not using the website appropriately or trading in a professional manner.
If you are unable to collect the artwork in person, you may wish to ask the artist if they can deliver it to you instead. It will usually state on the artwork listing whether this is possible or not. Likewise, if the artist does not offer collection as an option, you will need to ask them regarding their delivery terms.
Ask the artist if they are happy to arrange for the artwork to be delivered, and how much extra it will cost. These costs can be quite high if the artwork is heavy or an awkward shape and the cost may also be higher for more expensive artwork, due to courier insurance charges. The artist might need to know your location in order to quote a price for delivery. The artist may be able to deliver the item themselves but will otherwise use a third party courier.
If you want to arrange for a canvas painting to be delivered to you, check with the artist how the item will be sent to you. Stretched canvas paintings are quite often taken off the wooden frame the canvas is stretched over, rolled up and sent in a postal tube. This means you will have to get the canvas re-stretched before you can get it framed. Ask your local picture framer how much they charge to stretch a canvas painting. This will be another cost to consider. The cost of stretching a canvas will be determined by the size of the painting.
If you decide you would rather not frame your canvas painting at all you must consider the fact that the canvas may have staples showing on the side, rather than on the underside. If you are hanging a canvas painting on the wall without a frame you will probably not want staples showing on the side of the painting. You will need to ask the artist for their advice regarding this and perhaps see if they will move the staples to the underside where they won’t be visible. Another issue is that the artist may not have been very neat painting to the edge of the canvas, simply because it is not necessary to do so when several millimetres of each edge of the painting would usually be hidden by a frame. Mention to the artist that your intention is to not frame the painting and they may even offer to tidy the edges of the painting, most likely by painting the sides of the canvas white to cover over any brush strokes that may have spilled over the sides. With a steady hand this is a task you might be willing to undertake yourself instead. The artist may be willing to advise you.
An artist is unlikely to offer a return policy as standard if you have collected the painting in person. In this instance it will have been ‘sold as seen’. If you are concerned that the painting might not look right once you’ve situated it in your house, be sure to ask the artist before you buy from them whether they will let you return it should you wish. The artist will advise whether they’re happy to do this and agree terms with you.
You should certainly ask the artist regarding their return policy if you have not seen the actual painting, which the artist has agreed to post to you. You cannot always get a true impression of a painting simply from an image on screen, although invariably the real thing will exceed expectations. However, it may not be what you were hoping for so you may wish to check with the artist regarding their return policy before you commit to buy. Not all artists offer a return policy and those that do will probably require you to return the item in a particular way – packaging the item carefully, make sure it is insured to its full value with the courier company in case they damage or lose it, and retain proof of postage. Once the artist has determined the work is in the same condition as when they sold it, they can then reimburse you for the cost of the painting. The artist will probably not refund the original postage cost (if any) or your costs incurred by returning it. Each artist will have different terms so it is best to ask before you buy, if the artist has not already given you this information. It is also wise to get this in writing, which is why these sorts of arrangements are best made by email communication.