The email address serves several purposes. Firstly, it is used for logging in to your account dashboard area. Secondly, it is the email you wish to use for receiving enquiries through the website. Your email address is not displayed publicly on the website. Customers contact you through a contact form where your email remains unknown to the customer until you reply. You can change your email address at anytime by typing over it and ensuring you click ‘Update Profile’ at the bottom of the form.
This is required for logging in, along with either your email address or username. Your password will never be displayed, not even in your private account dashboard area, where the ‘password’ field entry box will be empty. If you ever wish to change your password you can easily do so by typing a new one into the empty password box and then confirming it in the box below that. You should choose a password that others will find difficult to guess. Read our tips on choosing a secure password.
Billing Name and Address
This is necessary for our own accounts and could be necessary for your accounts too. We will use this information to create an invoice receipt for your subscription payment whenever you renew your membership. You will receive a copy of the invoice by email within a few days after your annual membership has renewed. If your address has changed you can update it by typing over the current address and remembering to click the ‘Update Profile’ button at the bottom of the form to save changes. This will ensure we invoice correctly in future.
This is not a required field. If there is an issue we needed to contact you about, we will do so by email. If you prefer communication by phone you can enter a phone number here for us to use instead. Your phone number will not be displayed on the website. Any initial contact a customer makes with you will be by email through your contact form on the website. After contact has been made, should you wish to provide your phone number to the customer you may do so in your email reply.